Word Salad » AT&T http://thewordsalad.com Toss this! Thu, 15 Jul 2010 20:24:26 +0000 http://wordpress.org/?v=2.8.3 en hourly 1 AT&T Voicemail to Text Feature now available for $10 a month http://thewordsalad.com/2010/01/14/att-voicemail-to-text-feature-now-available-for-10-a-month/ http://thewordsalad.com/2010/01/14/att-voicemail-to-text-feature-now-available-for-10-a-month/#comments Thu, 14 Jan 2010 21:26:28 +0000 Joe Harouni http://thewordsalad.com/?p=994
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    Of course you could always try Google Voice…

    Related posts:

    1. CREEPSTER-RIFFIC! Listen in as people leave you a voicemail with Google Voice… hilarity ensues…
    2. Amazon Discounts New Xbox 360 Games in an effort to make you spend money before CoD42 and L4D2 come out… it’s working!
    3. Happy holidays from Gmail – Free Snail Mail Postcard!

    ]]>     http://thewordsalad.com/2010/01/14/att-voicemail-to-text-feature-now-available-for-10-a-month/feed/ 3     Positive AT&T Customer Service Experience http://thewordsalad.com/2009/09/30/positive-att-customer-service-experience/ http://thewordsalad.com/2009/09/30/positive-att-customer-service-experience/#comments Wed, 30 Sep 2009 13:00:26 +0000 The Chef http://thewordsalad.com/?p=647
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    They're not that bad...

    They're not that bad...

    I wrote the following email to AT&T Customer Service over the weekend, after a surprise on my phone bill:

    My wireless bill doubled last month from $94 to $200! Is there anyway we can retroactively change my plan to the 900min instead of 450. I can’t pay this bill. Please help!

    Did I lay it on a little thick? Maybe. But it got results:

    I am very sorry to see that your bill has more than doubled during this billing period. Per your request, I placed the 900 minute plan and backdated it to 9-21-09. I adjusted your bill for the minute overage in the amount of $113.02. The adjustment will affect your balance and the new balance can be viewed on your phone by pressing *bal# or *225# and send or by logging back in to your wireless account and verify there as well. The balance is $94.55.

    For all the grief AT&T gets on the Internet, I think it’s important to point out when they do something right by me.

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    1. Fantasy Football, live on your phone.
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    3. Bad News: I lost my iPhone 3G. Good News: I got the new 3GS! Yeah… you wish you were me…

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